By: Liz Slocum ~Staff Writer~

Students, faculty and visitorsoften have the opportunity to attend musical and theatrical performances at Xavier.

However, they may not know just who holds the chaos of ticket sales and behind-the-scenes operations together to make these experiences possible.

Since July 2014, this has been Richard Endres’ task. In addition to being the Director of Operations and Recruitment, a position he has held since October 2012, he is also the Box Office Manager for the Gallagher Student Center Theatre.

“As Box Office Manager, I am in charge of the Gallagher Box Office, supporting theater shows, Music Series concertsand Department of Music events,” Endres said. “I also have to deal with financial transactions and deposits.”

On top of that, Endres must also manage the workers and volunteers to keep operations running smoothly and sometimes assists the ushers and ticket scanners prior to performances.

Since taking the position of Box Office Manager, he has been able to successfully balance both of his jobs.

“I actually work between two offices — Edgecliff Hall 105 and the Gallagher Box Office,” Endres said. “I’m able to fulfill my duties as both Director of Operations and Recruitment and Box Office Manager from both locations. I’m usually in Edgecliff during the early part of the day and then the box office in the afternoon during hours of operation.”

As the Box Office Manager, Endres enjoys interacting with theater patrons and providing them with an enjoyable experience.

He also has a least favorite part of his job: “Probably crowd and line control prior to shows starting, which we are remedying with some new stanchions,” Endres said. “So far, it seems to be doing the trick.”

His job requires him to attend all shows. As an avid fan of the theater, he enjoys the opportunity this gives him to see at least one performance.

“It’s one of the perks of my job,” Endres said.